Operations Command Centre
Live snapshot across every base · all clients, all bases you can see
Daily Working-Hour Risk
Weekly Working-Hour Exposure
Workflow Readiness
Needs attention
Sorted by severity, then age. Click through to act.
Operation distribution
Live operations
Most recent shift start shown first · search this list from the top bar| Driver | Base | Truck | Started | Daily Hours | Cumulative Hours (72h) | Status |
|---|---|---|---|---|---|---|
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Violations log
Every day over 14 hours. Add the cause so it feeds the monthly analysis.
Violations
| Date | Driver | Base | Client | Truck | Hours | Reason | Status |
|---|
Analysis
Violation trend and root-cause breakdown for the operating month.
DWH violations per month
Reason breakdown
Incomplete trips by reason
Approvals
New driver accounts and password resets (supervisor); supervisor access (master only).
Truck & station removal requests
Sub-Editor / Master approves \u2014 the requester cannot approve their own| Type | Item | Client | Reason | Requested by | When |
|---|
Driver removal requests
Tier 3+ approves \u2014 the requester cannot approve their own| Driver | Base | Client | Reason | Requested by | When |
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New driver registrations
Approve to add the driver to the system| Name | Phone | Base | Requested |
|---|
Supervisor access requests
Sub-Editor & Master approve · grant a tier below your own| Name | Tier · Base | Client(s) | Requested |
|---|
PIN reset requests
Drivers who tapped "Lupa PIN" — reset generates a random one-time temporary PIN for you to relay; the request clears automatically| Driver | Phone | Base | Client | Requested |
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PIN resets
Locked-out or struggling drivers — reset generates a random one-time temporary PIN for you to relay; the driver sets a new one on next login| Driver | Phone | Base | Client | Status |
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Document update requests
Driver-submitted doc number / expiry changes — approve to update, reject with a reason| Driver | Base | Client | Document | Current | New | Requested |
|---|
Account deletion requests
Master approval removes the driver's login| Driver | Phone | Reason | Requested |
|---|
Toolbox Verification
RTSO / Driver Mentor / Ops-on-duty countersign each driver's self-declared fitness record — staff ID and timestamp are captured for audit.
Driver Working Hours Monitoring
Every driver's shift start and end times, for audit and review. Mirrors what each driver sees in their own app under Sejarah Syif, across all drivers at once.
Shift records
| Date | Driver | Base | Client | Truck | Start | End | Hours | Status | Stop reason |
|---|
Incomplete trips
Shifts a driver ended early with the amber “Berhenti” button — with the reason given and any handover to another driver.
Early stops
Most recent first| Date | Driver | Base | Client | Truck | Worked | DN | Reason | Handover to | Note |
|---|
Master data
Fleet trucks (size sets the BHP rate automatically) and driver accounts. The login ID is the phone number.
Trucks
Size + client sets the rate automatically · new trucks appear in the driver app instantly| Reg no | Size | Client | Base | Capacity | Rate | Status |
|---|
Stations
Delivery sites · distance drives the commission · drivers pick these in the app| Station | Client | Location | Distance |
|---|
Distances
Driver directory
Login ID = phone number · add seeds the roster, driver registers in the app| Driver | NRIC | Login ID | Base | Brand | Status | Lesen Pemandu | GDL | Medical | Petronas Pass |
|---|
Payouts
Shift commission records from pilot launch · Release to make visible to driver · Records prior to pilot are in the legacy spreadsheet.
Shift payouts
Auto-created after DN verificationDN Verification
Driver-logged delivery notes — enter volume, review auto-priced commission, then verify.
Driver Compliance Monitoring
Every driver's documents at a glance — click any cell to enter or update details on the driver's behalf.
| Driver |
Base |
Client |
Lesen Pemandu | GDL | Medical | Terminal Pass |
|---|---|---|---|---|---|---|
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Broadcast Message
Broadcast a safety notice to your base, or send a personal message to one driver. Drivers see a personal message first; otherwise the latest broadcast.
Recent bulletins
Personal beats broadcast on the driver's screen| When | Scope | To | Message | By | Status | |
|---|---|---|---|---|---|---|
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Toolbox Meeting
Upload the toolbox-meeting record (PDF/JPG/PNG) with topic & message. The document is kept for audit; a meeting is "Active" for 24 hours then archived. Not shown to drivers.
Arkib toolbox meeting
Audit trail — kekal disimpan| Tarikh | Masa | Topik | Mesej | Muat naik oleh | Status | Dokumen |
|---|---|---|---|---|---|---|
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Activity log
Approvals, edits, downloads, and sign-ins. Master access only.
| Time | User | Action | Detail |
|---|
Update Log
System changes, for drivers (Akaun tab) and every supervisor's audit trail. Posting and deleting entries stays Master & Sub-Editor only.
History
| Date | Ver | Shown to | Category | Title | Summary | Detail | By | |
|---|---|---|---|---|---|---|---|---|
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